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stirtoto Privacy Policy For Your Account

Our Privacy Policy shows what we collect when you open an account, verify your phone and use DANA, OVO, GoPay or QRIS.

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HELP WITH PRIVACY

Where Your Privacy Questions Go

A clear contact route helps when you want to ask about a Privacy Policy request, a wallet reference or an account record. Start from your signed-in account and use the support route near the cashier area, or include the phone number connected to your account when you contact us. We use those details to locate the right record without asking for your wallet password.

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Account request

Tell us whether you want a copy, correction or deletion review for your account data. Include your registered phone number so we can check ownership before discussing the record.

Wallet question

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account references, send the transaction date and reference shown to you. Never send a wallet password or one-time code.

Sign-in concern

If a device or phone change looks unfamiliar, use the account support path before sharing further details. We may ask account questions to confirm that the request comes from you.

HOW RECORDS ARE HANDLED

How We Handle Account Privacy

We keep the Privacy Policy practical by connecting each data use to an account action you can recognise.

Collection

We collect details you provide during account creation and phone verification, plus technical records created when your browser or mobile device signs in. We avoid requesting unrelated personal details for ordinary account use.

Cookies

Cookies and similar device storage can remember sign-in preferences, protect account sessions and help us understand basic page performance. Your browser settings let you clear or restrict them, although some account steps may then need repeating.

Account security

Phone verification and device signals help us compare a new sign-in with the account pattern we have recorded. If something does not match, we may pause a request while ownership checks are completed.

Payment records

DANA, OVO, GoPay and QRIS references are used to match payment status with the correct account. Bank transfer and virtual account records serve the same purpose, without requiring your wallet password.

Retention

We keep account, security and payment records only for as long as needed for the stated purpose, account support and applicable legal duties. Retention can differ by record type and local requirements.

Your request

Ask for a copy, correction, explanation or deletion of eligible data through account support. We confirm your identity first, then explain what can be changed and any records that must remain stored.

Privacy Policy Answers For Your Account

These Privacy Policy answers cover the searches we hear most often before an account is opened. Each response stays focused on personal data, payment references, device records and the steps available to you. If your situation is not listed, use the account support route with your registered phone number.

It covers data collected during account creation, phone verification, sign-in, support contact and payment matching. It also explains cookies, device records, retention, security checks and requests to access or change eligible data.

No. We use payment status and reference details connected with DANA or OVO to match an account transaction. You should never send a wallet password, PIN or one-time code through support.

Device type, browser settings and related connection signals help us protect sign-in sessions and identify unusual account activity. These records also help support locate the correct account when a phone change causes difficulty.

Sign in where possible, open the support route near the cashier area and ask for a data copy. Include your registered phone number, then complete the ownership check before we discuss account records.

You can request a correction for eligible account details through support. Tell us which record is inaccurate and provide the replacement detail; we may verify your identity before making the change.

We retain payment references for the period needed to match transactions, answer account questions, protect against misuse and meet applicable legal duties. The exact period can vary by record and local requirements.

You may request deletion of eligible personal data through account support. We first confirm ownership and explain the outcome, because some security, payment or legal records may need to remain stored.

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